Shipping, Delivery and Returns information:
We don’t stop at just having the best prices. We also offer some pretty fantastic service. We can deliver anywhere in the country if you place an order on our site.
You click, we ship, with none of the frantic crowds, crazy drivers, and vanishing parking spaces.
Our genius webmaster has developed live delivery calculations which means at the placement of your order, you’ll know what it costs to get to your door. We’ve even gone one step further – there is an option to pick up from your nearest post office if it works out to be cheaper and more convenient. You’ll often find that, between rising petrol costs and car guards, shipping will be cheaper than going to a store. Especially if you take your valuable time into account.
Just remember: The calculator uses your postal code to figure out delivery cost, so make sure you get it right. Otherwise your luggage might end up in Timbuktu. Don’t worry too much though – the system will give you an option for us to contact you if your address and post code don’t match up and we’ll just do a manual quote for you.
It is also quick:
Most websites place an order with their suppliers after you order, creating a delivery time of 2-4 WEEKS. That’s an eternity nowadays.
We keep a wide range of stock in our warehouses. We get your order, pack it up nice and safe and send it on its way with a cheery wave. And on the rare occasion that we don’t have the right size or colour you’re hankering for, we’ll get our supplier to ship directly to you, with no layover in our store. This gives us an average delivery time of 3-4 working days from completed payment, i.e., the cheque/deposit has been cleared by the bank.
Online shoppers also benefit from our 48-hour Peace-of-Mind Policy:
We know that buying awesome things on the internet is worrying, because you don’t get to see or touch what you’re getting beforehand. We’re aiming to get rid of that worry. We’ll pick up and refund you for any unused products that you thought looked cool on the internet, but doesn’t really do it for you in real life. Just drop us a line within two days of our delivery to you, and we’ll pick up any unused* products from you for free and refund you when it gets back to our warehouse.
* ‘Unused’ means:
• Physically undamaged
• Tags and marketing material attached
• In original packaging – ready for pickup.